REFUND POLICY

Thank you for shopping at KD Accessories Store. We want you to be completely satisfied with your purchase, and we strive to provide the best customer service possible. This Return and Refund Policy outlines the procedures for returning products and obtaining refunds. Please read this policy carefully before making a purchase.

1. Eligibility for Returns and Refunds:

1.1. Damaged or Defective Products: If you receive a damaged or defective product, please contact us within [number] days of receiving the item. We will gladly provide a replacement or issue a full refund, including any shipping costs incurred.

1.2. Change of Mind: If you change your mind about a purchase, you may return the item within [number] days of receipt. The product must be in its original condition, unused, and in the original packaging. In such cases, the cost of return shipping will be the responsibility of the customer.

2. Return Process:

2.1. Initiating a Return: To initiate a return, please follow these steps:

  • Contact our customer support team at [customer support email or phone number] and provide your order details and reason for the return.
  • We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to proceed with the return.

2.2. Return Shipping: For damaged, defective, or incorrect items, KD Accessories Store will provide a prepaid return shipping label. For change of mind returns, the customer is responsible for shipping the product back to us using a trackable shipping method. We recommend using a reputable shipping service to ensure the product's safe return.

2.3. Packaging: Please ensure that the product is securely packaged to prevent damage during transit. We recommend using the original packaging if available.

3. Refund Process:

3.1. Inspection: Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria stated in this policy.

3.2. Refund Issuance: If the return is approved, we will initiate the refund to your original payment method within [number] business days. The refund will include the original purchase price, including any applicable taxes, but excluding shipping costs (unless the return is due to a damaged or defective item).

3.3. Refund Notification: You will receive an email notification once the refund has been processed. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

4. Uitwisselingen:

KD Accessories Store biedt geen directe omruilingen. Als u een product wilt ruilen, volgt u het retourproces om een terugbetaling te ontvangen en plaatst u vervolgens een nieuwe bestelling voor het gewenste artikel.

5. Niet-restitueerbare objecten:

De volgende items worden niet gerestitueerd:

  • Cadeaubonnen of e-giftcards.
  • Opruimings- of uitverkoopartikelen.

6. Neem contact met ons op:

Als u vragen of opmerkingen heeft over ons retour- en restitutiebeleid, neem dan contact met ons op via:

7. Wijzigingen in het retour- en restitutiebeleid:

KD Accessories Store kan dit retour- en restitutiebeleid van tijd tot tijd bijwerken. Eventuele wijzigingen worden op deze pagina geplaatst en de datum 'Laatst bijgewerkt' aan het begin van het beleid wordt dienovereenkomstig herzien.

Door een aankoop te doen op onze website, erkent u dat u de voorwaarden van dit retour- en restitutiebeleid hebt gelezen, begrepen en ermee akkoord gaat.